Q: How long does it take for my items to ship?
A: processing time takes 3-5 business days, but it’s usually sooner.
Q: When are orders shipped?
A: Orders are shipped Monday - Friday. Please allow 1-2 days for processing before your order is shipped.
Q: Do you provide expedited shipping?
A: Yes, however, this option does not speed up processing time, it only speeds it up in shipping time.
Q: Do you refund the shipping charge?
A: Unfortunately we do not return postage/shipping charges.
Q: Can I “pick up” my order if located in the same state/city?
A: Yes, pick up is available if located in the same state/city.
Q: Can I return/exchange an item?
A: Unfortunately this option is currently unavailable due to the current pandemic. However, exceptions can be made in certain situations such as the following: wrong item received, damaged item, or when item isn’t true to size.